Shipping
Loop Art & Photo Space ships photographic film, cameras, and creative supplies from our studio in Olinda, located in the Dandenong Ranges just outside Melbourne, Australia. Whether you’re ordering from nearby suburbs or across the country, we aim to make delivery straightforward and reliable.
All orders are sent using Australia Post, with shipping rates automatically calculated during checkout based on your location and the size of the order. Orders are typically processed within a few business days before being dispatched.
Customers in the Dandenong Ranges or greater Melbourne area are also welcome to select in-store pickup and collect their order directly from the Loop studio.
This page explains how shipping works, typical processing times, tracking notifications, and what to do if an order arrives damaged during delivery.
Photography Workshop FAQs
How do you send orders from Loop?
All orders are shipped using Australia Post.
Shipping costs are automatically calculated at checkout based on your location and the size of the order.
How long will it take to send my order?
Orders are typically processed and dispatched within 1–4 business days.
Once your order has shipped, you’ll receive tracking updates via email so you can follow its journey.
Can I collect in store?
Absolutely.
If you’re nearby, you’re welcome to select in-store pickup during checkout and collect your order from Loop Art & Photo Space.
We’ll notify you when your order is ready.
Be sure to check our opening hours first.
What happens if my parcel is damaged in transit?
Customers are responsible to inspect products on arrival.
If your order arrives damaged, please contact us within 24 hours of receiving the delivery so we can help resolve the issue.